Fawcett Energy

Our service manager [redacted] reviewed the service calls on Mr. [redacted]'s account.  When diagnosing a service issues it does sometimes take a couple of calls. We have been in Business since 1894 and do not take advantage of the elderly or any other customers. Since we did not resolve...

the problem with the heating system we have issued a credit to the customers account for any charges for the service calls.Sincerely,[redacted]Office Manager

As long as any and all charges related to all work and service done from 11/25/2016 - 12/9/2016 will be credited  .  I will accept this offer. thank you 
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response and the business  crediting the account  my complaint will be closed as resolved. 
Regards,
[redacted]
[redacted]