The Iron [redacted] sent in was a limited edition iron We only make so many of these, they were out of stock at the time, so we sent her another tool with the same cost and value We will be willing to work with [redacted] and do a possible upgradeWe have left a couple of messages with the phone numbers provided Called on 02/03/and another call on 02/04/with no response We will try and reach out to client again today
Client called back today, she will be sending a statement back to your office We will be sending client a new tool and products, client is happy with outcome on this request
Three attempts have been made to reach this client, messages are being left on her voice mail We will keep trying to contact until next week [redacted] Customer Service Manager
The Iron [redacted] sent in was a limited edition iron We only make so many of these, they were out of stock at the time, so we sent her another tool with the same cost and value We will be willing to work with [redacted] and do a possible upgradeWe have left a couple of messages with the phone numbers provided Called on 02/03/and another call on 02/04/with no response We will try and reach out to client again today
Client called back today, she will be sending a statement back to your office We will be sending client a new tool and products, client is happy with outcome on this request
Per our company policy we are unable to send a replacement out with out first receiving the tool in for inspection
Three attempts have been made to reach this client, messages are being left on her voice mail We will keep trying to contact until next week [redacted] Customer Service Manager