Farmers Rural Electric Cooperative Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. I appreciate the attention given to this issue by you and by Farmer's RECC. Thank you,*** ***

[redacted] our Service Supervisor is following up with Ms. [redacted] again today to explain the steps we are taking and to apologize once more. On our mapping system we will place a geo fence around her property "Colored red" that will state that she has to be contacted before going onto her...

property. This shows up on our maps so everyone can see it. We will also be placing special notes in our customer software system that will state to call Ms. [redacted] before going onto her property on all service orders.