Farm & Home Supply

The desired outcome from customers initial complaint was an apology, which we have acknowledged as requestedIf the customer wants to further pursue a complaint please contact 864-***- [redacted] and ask for K [redacted] R***MrsR [redacted] is the Regional Manager and will be expecting the callIf MrsR [redacted] is not available at that location the phone number where she can be reached will be given

After review of the customers’ complaint and investigation of account it has been determined the account was due for August 14th and attempts were made to contact and make suitable arrangementsCommunity Credit acknowledges MsB*** did inform someone of when she would receive a check
on 9/15/but there is no indication that was the arranged date to payOn behalf of Community Credit we apologize for any miscommunication or misunderstanding between the company and customer concerning acceptable payment arrangements

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]
Regards,
D*** B***It is not about the fact the payment was due and I did talk to someone about 9/15, it was said as if I made that up which I did not it actually happened.My complaint was the fact that I was threaten with him repossossing my car if I did not him that nightHe said it in a threathening manner and then telling me I better ask my son for the moneyI don't appreciate any one telling me what I better do especially when you includes my sonNot only is it not professional but disrespectfulAnd then he kept repeating it, which made it worse. D*** B***

The desired outcome from customers initial complaint was an apology, which we have acknowledged as requested. If the customer wants to further pursue a complaint please contact 864-[redacted] and ask for K** R[redacted]. Mrs. R[redacted] is the Regional Manager and will be expecting the call. If Mrs. R[redacted] is not available at that location the phone number where she can be reached will be given.