My mother's car was repaired at this shop on 7/18/2016. She was told that she needed 6 spark plugs and a engine filter on her 2007 Lexus ES350. They charged her over $1000.00 to complete said work. She is over 70 years old and living on a fixed income so I was very surprised she even agreed to pay that much for repairs. I've called 3 other automotive repair shops in the washington dc area and gave them the invoice of repairs done to get a quote all have ranged from $417-$560. I believe they knowingly took advantage of an older woman for their own best interest.
My mother's car was repaired at this shop on 7/18/2016. She was told that she needed 6 spark plugs and a engine filter on her 2007 Lexus ES350. They charged her over $1000.00 to complete said work. She is over 70 years old and living on a fixed income so I was very surprised she even agreed to pay that much for repairs. I've called 3 other automotive repair shops in the washington dc area and gave them the invoice of repairs done to get a quote all have ranged from $417-$560. I believe they knowingly took advantage of an older woman for their own best interest.