Initial Business Response /* (1000, 8, 2015/09/15) */
September 15, 2015
Dear [redacted],
I apologize if there was any miscommunication that you received by our front desk. It is hard to believe that anyone who would have answered the phone would have suggested that your medical...
consultation is free of charge as none of our consultations with Dr. [redacted] are complimentary.
In the event that there was a misunderstanding, you did however sign our financial policy attached. I have never been to a medical office where the physician did not charge me for their time so I feel you should have anticipated a payment.
Again, I sincerely apologize for any misunderstanding. Unfortunately, I am not able to void the invoice and your balance remains outstanding for $165.36.
Warm regards,
[redacted]
Practice Administrator
CC: Revdex.com Serving Denver/Boulder
Case No. XXXXXXXX
Initial Consumer Rebuttal /* (2000, 15, 2015/10/02) */
I had a conversation with their Administrator yesterday and was told that the charges would be removed.
Initial Business Response /* (1000, 8, 2015/09/15) */
September 15, 2015
Dear [redacted],
I apologize if there was any miscommunication that you received by our front desk. It is hard to believe that anyone who would have answered the phone would have suggested that your medical...
consultation is free of charge as none of our consultations with Dr. [redacted] are complimentary.
In the event that there was a misunderstanding, you did however sign our financial policy attached. I have never been to a medical office where the physician did not charge me for their time so I feel you should have anticipated a payment.
Again, I sincerely apologize for any misunderstanding. Unfortunately, I am not able to void the invoice and your balance remains outstanding for $165.36.
Warm regards,
[redacted]
Practice Administrator
CC: Revdex.com Serving Denver/Boulder
Case No. XXXXXXXX
Initial Consumer Rebuttal /* (2000, 15, 2015/10/02) */
I had a conversation with their Administrator yesterday and was told that the charges would be removed.