FantasticSams

This is in response to the complaint made by *** * ***, at the time of purchase on said vehicle customer had no full coverage insurance so we at Broadway Motors offer a collateral insurance that they have a choice to purchase but at the time we explain to ALL customers that this is only
collateral insurance that it will only cover the vehicle that they need to get full coverage with in days but if they choose to keep the collateral insurance it is $extra a month to be paid with car payment With being customer only had the collateral protection at the time of the damage of the car the company did declare the vehicle a total loss and only willing to pay a certain portion of the loan, this is what you get dealing with a Collateral protection policy We have been in business for many years and never lead customer in any "Deceptive Practice" and hate that Ms *** feels that way