Famous Dave's Barbeque

Review: back in july we had the misfortune of going to famous daves bbq the 4 of us was there celebrating a college grad and due to our dismay the food was cold bbq were dry and brunt spoke vuia phone to a woman name [redacted] she claim she would take care of our poor ordeal and send a gift card here it is 4 months later and nothing has been receive to date

no manager was on hand in person and available to discuss matters enclose copy of receipt this is no way to mislead a customer believeing they will get some sort of compensation and never following thruDesired Settlement: refund credit card [redacted] recipt # [redacted] auth code # [redacted] trans key [redacted] check # [redacted]