Complaint: [redacted] I am rejecting this response because: Paperwork should have never left the building Is it [redacted] 's standard practice to allow paperwork with personal information to leave the building? Regards, [redacted]
When Family Chevrolet failed to meet the standards of customer satisfaction and customer experience, one last chance was given to Family and we chose to go with NissanFamily Nissan houses a very fine and talented man named Mario Alberto ** ** ***MrD* ** *** exemplifies customer service, wit, charm, excellence, honesty, integrity, and professionalismI encourage Senior Management to recognize and honor MrD* ** ***, had it not been for his genuine interest, integrity and focus, I would have driven away upset with Family Chevrolet - a sister company of Family NissanI would like to point out that MrD* ** *** merits recognition for his excellent demeanor, patience, and other characteristics that make him stand out as an excellent human being, and employeeThe auto industry departments and supporting areas can take a large que from the gentleman that MrD* ** *** isI appreciated his effortless, easy, no -games, honest business transactionI will be going to him from now on for ALL my family, friends and acquaintances auto needs
Complaint: [redacted]
I am rejecting this response because:
What I need is my car I trade in for the quest van because the sell person...
[redacted] swear that it can put a mobility lift and that's not true I have gone to San Antonio and Austin tx. And they told me no it can not put a mobility lift cause the quest van is not equipped to put one and my handy cap son needs a mobility lift and I don't have no use of the van I have it park in my drive way
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
Paperwork should have never left the building. Is it [redacted]'s standard practice to allow paperwork with personal information to leave the building?
Regards,
[redacted]
Complaint: [redacted] I am rejecting this response because: Paperwork should have never left the building Is it [redacted] 's standard practice to allow paperwork with personal information to leave the building? Regards, [redacted]
The paperwork was accidentally discarded when the vehicle was being prepped for delivery
When Family Chevrolet failed to meet the standards of customer satisfaction and customer experience, one last chance was given to Family and we chose to go with NissanFamily Nissan houses a very fine and talented man named Mario Alberto ** ** ***MrD* ** *** exemplifies customer service, wit, charm, excellence, honesty, integrity, and professionalismI encourage Senior Management to recognize and honor MrD* ** ***, had it not been for his genuine interest, integrity and focus, I would have driven away upset with Family Chevrolet - a sister company of Family NissanI would like to point out that MrD* ** *** merits recognition for his excellent demeanor, patience, and other characteristics that make him stand out as an excellent human being, and employeeThe auto industry departments and supporting areas can take a large que from the gentleman that MrD* ** *** isI appreciated his effortless, easy, no -games, honest business transactionI will be going to him from now on for ALL my family, friends and acquaintances auto needs
Family Nissan does not perform work to up-fit vehicles for handicap access nor do we guarantee any specific application
Complaint: [redacted]
I am rejecting this response because:
What I need is my car I trade in for the quest van because the sell person...
[redacted] swear that it can put a mobility lift and that's not true I have gone to San Antonio and Austin tx. And they told me no it can not put a mobility lift cause the quest van is not equipped to put one and my handy cap son needs a mobility lift and I don't have no use of the van I have it park in my drive way
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
Paperwork should have never left the building. Is it [redacted]'s standard practice to allow paperwork with personal information to leave the building?
Regards,
[redacted]