Family HealthCare Network

FAMILY H Bertha BejaranoRevdex.com 2600 W. Shaw Lane Fresno, CA 93711 RE: Revdex.com Complaint ID: 12622477 (26018053) Dear Bertha Bejarano, We are in receipt of the above named complaint. Our goal at Family HealthCare Network is to provide top-quality services to all...

individuals in the communities we serve. As such, we have incorporated several quality assurance processes as part of our policies and procedures. These processes include procedures for filing and addressing patient grievances regarding quality of service and quality of care. Based on the details of your request, it seems likely that the patient in question could benefit from participating in our grievance process. We have reached out to encourage her to do so and ask that you do the same in your correspondence with her. In favor of our internal processes, we will not be providing any additional information to your office at this time. Thank you for your correspondence. Sincerely, [redacted], Ph.D. Chief Quality & Compliance Officer