Family Furniture

On 5/4/20, I purchased 4 barstools from Family Furniture. They had to order the barstools but I paid in full on 5/4/20 ($1229.76). When the barstools came in, my husband picked them up and brought them to our vacation home in *** NC. The barstools did not match at all (2 different colors). My husband returned the 2 non-matching barstools and was told they would order 4 new ones. Several weeks went by and I heard nothing from the business. On 7/2/20, I contacted the business, they took my number and said they would call me back. After no return call, I contacted them again on 7/4/20 and was told they couldn't find my paper work where I paid for the stools. The associate that told me this said he was a delivery guy and didn't know. I received a call back later on 7/4/20 where I was told that they couldn't get 4 matching barstools and would fully refund my money.
It is almost 5 weeks later and I still have not received a refund or an email from the company where they submitted the refund towards my credit card. I've contacted them on multiple occasions with no success in getting a refund or a timeline for when I will get my $1229.76 back.
Product_Or_Service: 4 Bar Stools
Order_Number: