Family Fashions

Initial Business Response /* (1000, 16, 2016/03/01) */
I'm ***,
I answered the phone for *** **
He wanted money back our recipt says we don't have cash refunds, and we have a sign in our store
We sell our shoes and clothes authentic
This same person came back shopping on 2/26/@
6:pm and bought clothes
He came back with a couple friends, so what reason they come back to shop if there not satisfied with us and say its not real
Initial Consumer Rebuttal /* (2000, 18, 2016/03/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I did not return to shop, I have been there 2timesOnce I stopped by looking at what they had, the next time I did purchase what I thought to be authenticI returned home and found out the shoes and hat I purchased was not authenticThe day of the purchase I looked at the hat I had bought and the logo was crooked so I asked for my money back before I left the parking lot and was told I could only get store credit so I traded the hat for another hat I Again THOUGHT to be authentic just to find out like the shoes the hat also was not authentic.After that I have never returned to the store and want to stress the shoes and hats are not authentic and if a actual authentic retailer were to examine these prodcuts the sell and claim to be authentic, they would be able to see they are counterfeit knockoffs that they are portraying to be realAn authentic jordan shoe for one does not have sticthes hanging out and an authentic new era hat does not have crooked logosThe store offers alterations which leads me to believe the hat logos are stitched on by the store ownerThey are knowingly selling knockoffs and portraying them to be authentic, all I want is my refund for the shoes and the hat