I live on Martha’s vine yard. My boat and most were canceled 1/15/2023. They refused to cancel reservation a hotel. What you want me to swim. This is what happens when live on an island. Hotel should show some compassion. Front. Was rude. I check in there enough times. To at least. Try to work with poeple
I contacted the third party with whim I booked and that third party called Falmouth Inn to confirm I was allowed to be credited [redacted] declined allowing us a refundWhen our room wasn't ready we were treated as if it was our fault and was told we would be refunded when night manager [redacted] arrivedI was given a handwritten note by staff confirming thisI have sent handwritten note by Falmouth staff to [redacted] and still retain a copy We were never offered another roomWe were never offered to stay while housekeeping put sheets on bed and cleaned all the garbageWe were just told rudely we would get a refund and sent on our waySomeone needs to tell [redacted] to refund our money or send us a check Regards, [redacted]
I contacted the third party with whim I booked and that third party called Falmouth Inn to confirm I was allowed to be credited [redacted] declined allowing us a refundWhen our room wasn't ready we were treated as if it was our fault and was told we would be refunded when night manager [redacted] arrivedI was given a handwritten note by staff confirming thisI have sent handwritten note by Falmouth staff to [redacted] and still retain a copy We were never offered another roomWe were never offered to stay while housekeeping put sheets on bed and cleaned all the garbageWe were just told rudely we would get a refund and sent on our waySomeone needs to tell [redacted] to refund our money or send us a check Regards, [redacted]