Fairless Motors

December 21, 2017Dear *** *** ***,This is in response to a complaint filed by *** *** *** Case #*** *** *** purchased a *** *** from our dealership on 06/16/This purchase was months ago and this is the first time we are hearing of this complaint
All of our vehicles sold come with a spare tire and they are checked before deliveryWe have no reason to believe this vehicle was sold any differently; however, as a show of good business, we have no problem giving *** *** a spare jack if she can stop by our dealership to pick up* We would ask that she coordinate a date and time with our service department so that we can be preparedIf you have any questions or need anything additional in regards to the closing of this matter please call Rick at ###-###-####Thank you very much for your assistance!Thank you, Kick G.Vice President