The customer referenced in this complaint has a joint account with his spouse who is on an active payment arrangement with Fairlawn Recovery LLC regarding an outstanding debt owedThe customer has accepted responsibility for this debt in our conversations,has provided payment information, and has
not disputed this debt directly with Fairlawn Recovery LLC at any point in timeSince March of 2015, we have place sporadic calls to the customer's telephone numbers supplied on their application and contract that is now in defaultManagement has carefully reviewed all of our conversations with the customers, and there have been no mention of any affiliation with Law Enforcement or threats made to either of the customers by representatives of Fairlawn Recover}' LLCThere is also no record of contact with any relative or acquaintance of either customer in the account historyFairlawn Recovery LLCand its representatives, has not engaged in any behavior that could be considered harassment in the handling of this accountBased on conversations predating this complaint, we have honored the customer's request for no further telephone calls to be placed to their home or work regarding this account, and have removed them from the loan fileIf you have any questions, or if you need further clarification of our response, please contact me directlySincerely, *** * ***
The customer referenced in this complaint has a joint account with his spouse who is on an active payment arrangement with Fairlawn Recovery LLC regarding an outstanding debt owedThe customer has accepted responsibility for this debt in our conversations,has provided payment information, and has
not disputed this debt directly with Fairlawn Recovery LLC at any point in timeSince March of 2015, we have place sporadic calls to the customer's telephone numbers supplied on their application and contract that is now in defaultManagement has carefully reviewed all of our conversations with the customers, and there have been no mention of any affiliation with Law Enforcement or threats made to either of the customers by representatives of Fairlawn Recover}' LLCThere is also no record of contact with any relative or acquaintance of either customer in the account historyFairlawn Recovery LLCand its representatives, has not engaged in any behavior that could be considered harassment in the handling of this accountBased on conversations predating this complaint, we have honored the customer's request for no further telephone calls to be placed to their home or work regarding this account, and have removed them from the loan fileIf you have any questions, or if you need further clarification of our response, please contact me directlySincerely, *** * ***