Factory Expo Homes

Faulty electrical wiring to outside lights and exterior wall sockets. Other construction flaws that were noted at delivery and not resolved.
At delivery, Park Model *** was damaged.This is a list of items that were damaged: The door was damaged at lock and did not hang or close properly. The counter tops were dented and scratched.Paint on the outside was surface had overspray from different colors.The interior walls had cracks at the seams and windows were not caulked at bottom of any window.Where water lines ran into gaps were left around pipes. Baseboards did not have trim around sheetrock areas.After receiving unit months went by before electricity was installed.Ever since AC was installed there were have been problems with air quality. The place where filter goes did not have a place to hold filter, the space only allowed for you to lay a filter in the space covering the return air. I had to tape the filter to keep it in place. Constant dusty white particles continue to come out of system even with the use of filters at the openings of interior vents.Later, local electrical company *** were contracted to install exterior light fixtures. Upon service call electrician noted no power to exterior lighting after light switch and no power to exterior outlets beyond outlet with gfi. I was told by the electrician that I had a faulty electrical wiring and needed to be checked according to wiring scheme. I contacted Service person C.Bell with some of the issues which led to receiving wiring schematic via email from *** Upon evaluation of the scheme the electrician *** and testing of line loop etc it was determined that the schematic was not correct. I then notified *** who stated that she would look into matter. Later I received phone call with C *** and Champion Home electrical person. I explained the situation to them both and was told that it sounded like an easy fix but they were not going to fix it because it was after the warranty period. I said to her that the faulty wiring came like this from the factory but because we did not get electrical done until later we did not find out until recently when electrician came to install lighting. As of today, I have not heard anything on the matter. So far the only things that have been taken care of are removal of over spray, texture cracks, adjust drawers, fix shower floor cracks, adjust lighting fixtures. The damaged counter tops could not be repaired by technician and were never fixed. Furthermore, I am a disabled veteran who lives with my wife in this park model home as primary residence. I overlooked most of the flaws because I know nothing is perfect. But I can not afford to pay for faulty wiring that could potentially be a safety concern that was created by the builder. I am only going through with my complaint because I don't want another veteran to go through the hassle of dealing with the builder not the sales part of this deal.

floors have MANY cuts in the flooring throughout the house. 3 patch jobs already and its still coming up. Carpets have paint and basically no padding
When they cut the plastic off the floors when building it they made huge slices/cuts all throughout the house. They have had three different crews patch it and refused to let them replace the flooring when they all recommended it. Some of these cuts are 7-8 inches long, in major walk areas and in the bathrooms around water sources. The carpets have paint on it, when you walk we could feel the floor, not padding...when the crew came yesterday, they were allowed to replace one room of carpet and were supposed to cut out parts of the flooring and replace. My husband took pictures once they removed the carpet. Man, we were shocked, there were strips of all different sizes, gaps all over it, they didn't have it all the way to the wall and tacked down. It was like they just laid some scraps of padding down and cut the carpet short so it is coming away from the walls in all the roo itis in. THe other rooms feel the same way but crew said they didn't have orders for that. The patch jobs to the flooring cuts do not work and for a brand new home to arrive like that is TOTALLY UNACCEPTABLE. We paid ALOT of money (including charges we were never informed of) also for this home and it should not be this substandard.On top of that, the dealer who sold it is utterly incompetent and crooks. They screwed up the order and our ceiling/walls aren't even merged together and there is not trim around it. WE have been fighting everyone to get our home fixed and it's been 8 months of ***. We are very disappointed in our decision to purchase from *** The floor feels weird in places under the flooring as well, so there is not telling what that looks like under there.