Facility Solutions Group

I contacted FSG to address an electrical malfunction inside an apartment that I rent After I explained the problem, I was advised to make an appointmentWhen my tenant contacted FSG they told him that the “account manager” [redacted] happened to be in the neighborhood and he came to investigateInstead of making an investigation, [redacted] just assessed that there was a problem based on the sound that the tenant recorded on his iPhone! I contacted [redacted] and told him that I expected an estimation but he told me that there will be no estimation without my paying for an hour of laborWe disagreed on that and I asked to escalate the problem with his managerAnd that was the end of itI left a message with the manager [redacted] and I subsequently called the company five timesThey never returned my callOur HOA confines the electrical repair to a very limited number of companies and from the list, FSG had the highest accreditation on Revdex.comMaybe for work in the pastFSG attitude does not dignify a “C” ratings let along an” A+”Be aware!