Faceables Decorative Brick & Stone Coverings Reviews (%countItem)
Faceables Decorative Brick & Stone Coverings Rating
Address: 663 Lawrence St, Lowell, Massachusetts, United States, 01852-3535
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Purchased products from them that worked nicely for my needs. The manager took time to show me all my options and gave me some useful information for the application. Products were available immediately for sale.
Purchased brick face and needed to exchange it for a more suitable color. Got excellent help and service during the entire experience. Very Happy.
Very easy and professional! We worked directly online and over the phone. Delivery was super simple.
Prompt excellent customer service excellent product good quality very reasonable price
Easy to deal with, very accommodating with our delivery time frame. Thank you!
It is difficult to order this kind of thing when you can't see it personally. I spoke with a person on the website and they gave me great assurance incredible service! I was ordering a small amount of brick so I felt like I was taking a chance. I could not have been happier with my experience with this company! The product was so incredible that I have decided to increase the size of my project and will be ordering more of the same brick tomorrow. The shipping (although I do think it was a little high) was great. The guy I talked to on line got my order and got it processed very quickly, I got notice that it was in the 'mail' within two hours. This was a fantastic experience all the way around.
Our meeting with Saltuk D was a first rate experience. He is excellent in communication and problem solving, this was very helpful with my Wife’s interpretation of color online. He accommodated us by offering a “satisfaction guarantee”, that he would exchange the product until fully satisfied. He was a pleasure to do business with, thank you Saltuk.
Amazing experience from start to finish. The BEST customer service and communication I've had on just about any purchase I've made. Purchased online from several states away. Shipping was very fast and very safely packaged. Also, the product is amazing and the price is better than any other I found online!
Thank you for your comments. It was a pleasure to work with you and we appreciate your feedback very much!
AMAZING customer service, great communication from Saltuk (owner) and awesome product that came as promised in very complicated circumstances. Great pricing, and they figured out how to ship efficiently this product was a lifesaver for us!! And Saltuk was suer responsive, kept us informed every step of the way and was super helpful in helping us select a product long distance. Can’t say enough great things about Faceables and Saltuk.
Thank you very much for your comments! I’m very happy to hear that you like our product and hope that you enjoy it for many years to come!!
After numerous Internet searches for the right material for a *** Stove hearth, we found an antique brick at Faceables. They offered the ability to pruchase samples and were prompt in sending them out.
We made several calls with questions, and each call was handled professionally and gave us the information we needed to place an order for the brick veneer.
Once we got strted on the project we had several questions in applying the bricks, and again the customer service was superb, answering our questions and providing some suggests on how to better apply the bricks.
We ran short (our fault in estimating). When we call to ask if we could purchase a partial box - "No problem". They were sent he next business day.
All in all very positive experiences!
Your kind comments are much appreciated. Thank you!!
Very professional and accommodating can’t wait to install the bricks
Thank you. It's a pleasure to do business with you!
Responsive and helpful customer service. They went above and beyond to answer any questions I had. Delivered my materials prompty. Good quality materials. Very professional and kind.
I had a very pleasurable experience purchasing my brick. The young man who dealt with us was great, I was impressed with his math (in head) talent. I have not applied the tiles yet but they look great. Cool building too. ??
Thank you for your kind words. Always happy to serve you!
Wow, what service. Talk about delivery it was overnight. I was planning on preparing for getting started in a couple of days and than to my supervise the door bell range on Sunday night and a nice man delivered the box of brick and the job was done the next day. Looks great. What else can I say but Wow.
Thank you! Your kind comments are much appreciated !!
Very helpful and kind service. They also do a really good job at shipping things out fast! I have ordered through them a few times now and am very satisfied with the product as well as the service.
Thank you for your kind words. Always happy to serve you!
received the materials in a timely manner, nothing broken. Look fabulous around our fireplace.
Thank you for your feedback! Always happy to serve you!
I highly recommend their services. They were very friendly and easy to work with.
Thank you for your kind words! Always happy to serve you!
Was great to work with the sales team at Faceables. They were friendly, informative - answered all my questions about their products and installation methods - and were fair on pricing. I was able work out exactly how much I needed for my project, assure I had the correct setting mortar and pointing mortar, and work out shipping and pricing via their convenient chat tool on their website. Shipping calculations and process was straight forward and I received my materials without damage. I am very happy with the quality of the product - it installed easily and I get many compliments on it. Saltuk was a great salesman and promptly communicated with me via email before and after the sale to make sure I received everything and was satisfied.
Thank you for your kind words! It was a pleasure dealing with you!
Saltuck was the very description of Customer Service! He helped recommend the best product to meet our needs, delivered the product to meet our restricted delivery time window and provided all the mortar and additional items needed. Our mockup came out great and can't wait to see the finished walls! 5 stars highly recommend the product and company!
Your kind comments are very much appreciated ***. It would always be a pleasure to help you with your project needs. Thank you.
Product is exactly as described. The company kept me updated at all times regarding shipping, and all at a reasonable price! I would definitely order from them again.
Thank you very much. Your comments are much appreciated. We’d be more than happy to help you again in the future.