Eye Health Club Inc

[redacted] was a frequent customer.  As with all of our customers we strive to accommodate their requests because we want to make them happy.  When she expressed that she was not happy, I made the correction. Therefore, she was charged $22.00 for the service that was provided. ...

I am truly sorry that she did not have a positive experience and wish to apologize.  The suggestions she has made are appreciated and we are working hard to ensure that customers who visit our salon have a positive experience.    Thank you, [redacted]