Extreme Wraps

Complaint: ***
I am rejecting this response because: Simply because its all false... I reached out to him many timesKept telling me not to worry that he will fix the problemNow thinking about it I should of took pictures of the blade on the grown next to my carI should of made him sign a statement that he said that he would fix the windowI was just to trusting thinking that he was an honest buisness ownerI've learned you can not trust anyoneI just want him to pay for the damage he cause to the carI will go get Jesse J*** if I need to
Sincerely,
*** ***

Subject: Re: Revdex.com COMPLAINT # *** *** ***Will be happy to look into this matter but customer should of contact us after the insurance denied his claimHowever customer decided to have his wife write a claim when she is not our client he is. So one condition we will do it, is to remove this complaint and we will seek to resolve directly with the client. eXtreme Wraps and Tints425-243-2671www.extremewraps.shop

Subject: Re: Revdex.com COMPLAINT # [redacted]HelloCameron, thank you for reaching out again. Our server was crashed a awhile back. So again thank you for reaching out.And I have given him my insurance information because insurance is professional in finding out whose fault was it. They determine we did not...

damage his window. I had told this client that he had something stuck inbetween his window and inside gasket. Which is not our fault in this case. Even if his car died in our shop because we just pull in 10 feet and pull out 10 feet from the garage because we have handled over 1427 cars and in counting. Never had issues.We and the insurance is telling him we are not in fault. But he has not contacted us about it even after he got our insurance information not even once. So we expect his to call us because him going on Revdex.com is like seeking a blackmailing way to get free service and I will not honor people like them. This world revolves because business owners like us exist. We even help skin cancer patients with tint they cannot afford. We donate a lot but when customers tells us it's our fault when it's not. I have no other option but to ignore or get blackmailed. eXtreme Wraps and Tints425-243-2671www.extremewraps.shop

As [redacted] said, "If you are wrong, admit it quickly and emphatically." We goofed, we're embarrassed, and we apologize for the inconvenience to our customer.  There was never any intention on our part to continue to charge the customer after she asked to cancel. Due to a glitch...

in a new computer program, when we cancelled the customer's subscription in our system, it not did not properly discontinue future monthly charges. We believed the problem had been corrected, only to learn that the system once again charged the customer.  All fees have been properly credited back to the customer.  We have also sent a personalized gift and restaurant gift certificate, along with our sincere apology. Our system has been corrected, tested, and is now working properly.