RE: [redacted] COMPLAINT ( [redacted] ***) AGAINST US MANUFACTURING (from **/12): As of today (**/26/14), we still have not received ANY resolution/response from this Company regarding our issueTurns out they already charged our Credit card (***) way back on **/as if they had done the orders correctly, on time and in fullOf course we are furious about this and have asked [redacted] to dispute the charges **0% until they offer discount, less rush fees & freightI can't get them to send me invoices and we have been requesting this since **/27/To me this speaks loud and clear, they got their money and they could care less about the lack of getting anything done right on these ordersWe have been demanding the [redacted] ( [redacted] ) to call us and get CREDITS resolved, but he is never available or has yet to contact me backI think this speaks volumes about this business and why they don't deserve to even BE IN BUSINESSIf your customer is UNHAPPY, you NEED to do the right thing! To say I am irritated is an understatementWe would NEVER allow something to go this wrong/this far and not apologize and offer to make it rightI just want it know LOUD & CLEAR across the business worNOT EVER DEAL WITH THIS COMPANY!
RE: [redacted] COMPLAINT ([redacted]) AGAINST US MANUFACTURING (from **/12): As of today (**/26/14), we still have not received ANY resolution/response from this Company regarding our issue. Turns out they already charged our Credit card ([redacted]) way back on **/22 as if they had done the orders...
correctly, on time and in full. Of course we are furious about this and have asked [redacted] to dispute the charges **0% until they offer discount, less rush fees & freight. I can't get them to send me invoices and we have been requesting this since **/27/14. To me this speaks loud and clear, they got their money and they could care less about the lack of getting anything done right on these 2 orders. We have been demanding the [redacted]) to call us and get CREDITS resolved, but he is never available or has yet to contact me back. I think this speaks volumes about this business and why they don't deserve to even BE IN BUSINESS. If your customer is UNHAPPY, you NEED to do the right thing! To say I am irritated is an understatement. We would NEVER allow something to go this wrong/this far and not apologize and offer to make it right. I just want it know LOUD & CLEAR across the business world-DO NOT EVER DEAL WITH THIS COMPANY!
RE: [redacted] COMPLAINT ( [redacted] ***) AGAINST US MANUFACTURING (from **/12): As of today (**/26/14), we still have not received ANY resolution/response from this Company regarding our issueTurns out they already charged our Credit card (***) way back on **/as if they had done the orders correctly, on time and in fullOf course we are furious about this and have asked [redacted] to dispute the charges **0% until they offer discount, less rush fees & freightI can't get them to send me invoices and we have been requesting this since **/27/To me this speaks loud and clear, they got their money and they could care less about the lack of getting anything done right on these ordersWe have been demanding the [redacted] ( [redacted] ) to call us and get CREDITS resolved, but he is never available or has yet to contact me backI think this speaks volumes about this business and why they don't deserve to even BE IN BUSINESSIf your customer is UNHAPPY, you NEED to do the right thing! To say I am irritated is an understatementWe would NEVER allow something to go this wrong/this far and not apologize and offer to make it rightI just want it know LOUD & CLEAR across the business worNOT EVER DEAL WITH THIS COMPANY!
RE: [redacted] COMPLAINT ([redacted]) AGAINST US MANUFACTURING (from **/12): As of today (**/26/14), we still have not received ANY resolution/response from this Company regarding our issue. Turns out they already charged our Credit card ([redacted]) way back on **/22 as if they had done the orders...
correctly, on time and in full. Of course we are furious about this and have asked [redacted] to dispute the charges **0% until they offer discount, less rush fees & freight. I can't get them to send me invoices and we have been requesting this since **/27/14. To me this speaks loud and clear, they got their money and they could care less about the lack of getting anything done right on these 2 orders. We have been demanding the [redacted]) to call us and get CREDITS resolved, but he is never available or has yet to contact me back. I think this speaks volumes about this business and why they don't deserve to even BE IN BUSINESS. If your customer is UNHAPPY, you NEED to do the right thing! To say I am irritated is an understatement. We would NEVER allow something to go this wrong/this far and not apologize and offer to make it right. I just want it know LOUD & CLEAR across the business world-DO NOT EVER DEAL WITH THIS COMPANY!