Exterplexy, Inc.

Initial Business Response /* (1000, 8, 2014/10/09) */
Contact Name and Title: *** ***, Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@exterplexy.com
Ms*** was contacted in regards to the filed complaint*** visited the client's townhouse and inspected the problem area
It was determined that the discoloration in the ceiling was not the result of a roof leak and no deficiencies in the roofing system were foundAlthough the roof was not the issue in this case, we strive to maintain our clients' satisfactionWe offered and agreed with Ms*** to repair the ceiling discoloration present at the property

Initial Business Response /* (1000, 8, 2014/10/09) */
Contact Name and Title: [redacted], Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@exterplexy.com
Ms. [redacted] was contacted in regards to the filed complaint. [redacted] visited the client's townhouse and inspected the problem...

area. It was determined that the discoloration in the ceiling was not the result of a roof leak and no deficiencies in the roofing system were found. Although the roof was not the issue in this case, we strive to maintain our clients' satisfaction. We offered and agreed with Ms. [redacted] to repair the ceiling discoloration present at the property.