Expressions General Remodel, Inc.

Hello *** thank you for your feedback! It doesn’t surprise me that you had a negative review since that is what you have on your story except for one but I apologize if my attitude came across the wrong way, If you thought there was miscommunication and delayOur team did their job like you
mentioned at the beginning of your comment that,“*** ***”,professionally represented the company promising a beautiful and professional jobWe have years of experience and of course we have a control in the company otherwise we would not be on the business and we would not have such good comments on the other handNow there was communication we send you more than one revise scope of work please check your emails or textsAnd *** and *** did as much as they could to work with you but could not keep up on you changing your mind every time and asking for stuff that weren’t on the contractFeel free if you have any questionsPlease see you final invoice

Initial Business Response /* (1000, 13, 2016/01/27) */
Received business response via email on 1/27/16:
We went back to Mr [redacted]'s house to correct the issue. Their schedule is not too flexible so it's taking a little time.
[redacted]
Initial Consumer Rebuttal /* (3000, 15, 2016/01/28)...

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(The consumer indicated he/she DID NOT accept the response from the business.)
We are just waiting to hear from Expressions as to the schedule so we can make sure they have access to the property. We were told that they would be in touch.
Final Business Response /* (4000, 17, 2016/02/03) */
Per conversation with [redacted] and [redacted] they both agree on having Final inspection scheduled for Thursday February 11th. That will take care of every think.
Thank you
[redacted]
Final Consumer Response /* (2000, 19, 2016/02/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes, this should resolve the issue satisfactorily. Of course we reserve the right to request the case be re-opened if this does not come to fruition.