Express Transmission & Complete Auto Repair

Good afternoon, 
To Whom it may concern,
   I would like to inform you that the vehicle has been taking care of according and covered under the warranty provided, we also replaced the transmission oil cooler lines fitting and washers due to be worned out at no extra...

charge, even that those has nothing to do with the transmission rebuilt.  I, [redacted] owner of Express Transmission , want to apologize for any inconveniences this make cause [redacted] and remind him we are here to help him anytime, We are just a phone call away.Sincerely,
[redacted]