Express Storage Container Rental & Sales, LLC

Complaint: [redacted] I am rejecting this response because: Last name is [redacted] confirmation number on reservation is [redacted] Booking number is [redacted] I complained every day since I had to have the key card rekeyed at the deskThere were no other rooms available due to the races in town I used my MasterCard to check out and as out yet have yet to receive a receipt from the Red Roof Inn but have the charge on my charge card I can provide copy if needed Regards, [redacted]

Dear Guest , I am really apologies for your experience at our hotel. We need to investigate more in detail about your stay , can you please provide your last name and if possible room number ? If possible if you let us know during your stay about incident we can take car of any issues that...

occur right there but after staying there 2 nights and we don't have any records of such incident we can not refund at that moment. Please provide more details so we can investigate that details. Thanks ,Manager

Complaint: [redacted]
I am rejecting this response because: Last name is [redacted]  confirmation number on reservation is [redacted]    Booking number is [redacted]   I complained every day since I had to have the key card rekeyed at the desk. There were no other rooms available due to the races in town.  I used my MasterCard to check out and as out yet have yet to receive a receipt from the Red Roof Inn but have the charge on my charge card.  I can provide copy if needed. 
Regards,
[redacted]