Express Funeral Funding

This is in response to the complaint our office received from *** ***, complaint ID ***, regarding the burial of her daughter *** ***Express Funeral Funding received an Irrevocable Assignment, signed by *** ***, on July 25, We, Express Funeral Funding, submitted the
Irrevocable Assignment to *** *** requesting verification of the policy ***We received, in writing, verification from *** *** advising the policy number provided was not in force at *** ***'s deathOur office contacted *** ***, counselor at *** *** *** *** Cemetery, on July in regards to the information we received.David provided an additional policy, to our office, on July We submitted the Irrevocable Assignment, with the additional policy number, to *** *** requesting verification of the policy ***Our office received verification of this policy on July Upon receiving the verification of this policy, we advanced the funds for the burial of *** *** to *** *** *** *** Cemetery.*** ***'s complaint should be with *** *** *** *** CemeteryExpress Funeral Funding was provided with the information and we must assume the information we were given is accurate and obtained in an honorable mannerExpress Funeral Funding expects our name not to be used within the complaint any longer.If you have any questions you may contact our office directly.Sincerely,*** ***