Initial Business Response / [redacted] (1000, 5, 2015/04/22) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX-XXX-XXXX Contact Email: ***@exoticcarservice.com Talked with Mrand Mrs [redacted] about the missing Air filter fresh air tubeThe technician had noted it when servicing the vehicle on his paperwork, but was never transfer to the final invoice copy for the customerOur mistake for not noting itOffered Them a free replacement fresh air tube for the BenzHope this is satisfactory Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/04/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes company rectified the issues and we are happy with the quick response
Initial Business Response /* (1000, 5, 2015/04/22) */
Contact Name and Title: [redacted] Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@exoticcarservice.com
Talked with Mr. and Mrs [redacted] about the missing Air filter fresh air tube. The technician had noted it when servicing the...
vehicle on his paperwork, but was never transfer to the final invoice copy for the customer. Our mistake for not noting it. Offered Them a free replacement fresh air tube for the Benz. Hope this is satisfactory.
Initial Consumer Rebuttal /* (2000, 7, 2015/04/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes company rectified the issues and we are happy with the quick response.
Initial Business Response / [redacted] (1000, 5, 2015/04/22) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX-XXX-XXXX Contact Email: ***@exoticcarservice.com Talked with Mrand Mrs [redacted] about the missing Air filter fresh air tubeThe technician had noted it when servicing the vehicle on his paperwork, but was never transfer to the final invoice copy for the customerOur mistake for not noting itOffered Them a free replacement fresh air tube for the BenzHope this is satisfactory Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/04/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes company rectified the issues and we are happy with the quick response
Initial Business Response /* (1000, 5, 2015/04/22) */
Contact Name and Title: [redacted] Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@exoticcarservice.com
Talked with Mr. and Mrs [redacted] about the missing Air filter fresh air tube. The technician had noted it when servicing the...
vehicle on his paperwork, but was never transfer to the final invoice copy for the customer. Our mistake for not noting it. Offered Them a free replacement fresh air tube for the Benz. Hope this is satisfactory.
Initial Consumer Rebuttal /* (2000, 7, 2015/04/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes company rectified the issues and we are happy with the quick response.