Executive Inn

Executive Inn's response is untruthfulI have never been billed a late fee nor was I informed there was a late feeExecutive Inn doesn't even provide a wake up call.In Addition, Executive Inn told me they did not want my business when I am an upright citizen and after traveling an hour after reservations were made and acceptedFinally, It is illegal for a business to state they dont want a person's business and deny services to a law abiding citizen.It is ridiculous for Executive Inn to treat people this way and think they can get away with itTheir lies are an excuse for their discriminatory and illegal business practicesWho is Chad? Please update my complaint as my complete response is not appearing in the Revdex.com inbox and refer me to someone who is serious about taking action.Who is handling my complaint? Thank you for your time

Complaint: [redacted] I am rejecting this response because: Regards, Its was not pressured wash the gentleman pull out a water hose and started spraying my truck off as I was pulling off forWorkDidn't think it was dryed off because off all the water spots left on vehicleThats what made me go and get it clean myselfI think they needed to be a little more considerable of other people belongingThe man told the owner it was going to be over spray .He said the ower said dont worry about it showing meThat he didn'tCareTexture or paint didn't have no business on vehicles in parkinglot [redacted]

Today I took my mother to the emergency room, my mama was constantly vomiting and too weak and to walk and when we arrived my mama almost fell, none of the doctors helped nor offered a wheel chairAfter getting myself a wheel chair myself , I tried pushing her into the bathroom, after struggling to get the wheel chair in and the nurses staring at us no one offered to help againWhen taken to get vital signs the lady was unable to get the correct blood pressure then stated she did not know what was wrong with the machineThen another nurse was called over to use another machine to get her blood pressure and was still unable to do soWhile in the process of the RN trying the blood pressure again I was on th phone with a family member telling them my mom condition the RN kaylie continued to talk and interrupt my conversation, after letting her know that I was on the phone she stated "that does not matter I'm stating facts" I informed her that she was being rude and that I was on the phone I asked her name she gave it to me and the volunteered a manager in a rude wayIn the process of me and the nurse conversation and her getting th blood pressure my mother started falling out the wheel chair and the nurse once again did not helpAfter asking for help she stated she's okay she is not gonna fallI called the hospital administrator and after the administration called down to the ER to address the situation the RN and registration began calling my mother a liarThis is not the first I have dealt with rude hospital staff including doctorsThe problem is never taken care ofI also must say that every patient after and before my mother was helped in a polite mannerI also asked for a blanket I was told no but after contacting the administration she was brung one

Dear Sir, We apologise for what has happen on the parking lot on August 2nd 2015, we had a little maintainance work going on in the motelWe were texturing the wall but that was not a paintHe complained us about the small dots of paint
on truck and asked to clean it with waterWe cleaned it with water but he wasn't satisfied with that, then he wanted us to power wash truck. Our guy bought the powerwash machine and washed the total truck and wiped it offAfter that we didn't get any complaint from him, we thought every thing was going fineWe didn't think that we'll get a complaint from himBut still we apologise for what has happenThankyou

Due to unfortunate circumstances, on November 14, 2017, our boiler system broke down was a larger break down than anticipatedWe attempted to contact professionals to fix the problem that same day and were notified they would be unable to fix the problem because new parts would to be orderedThese
new parts were not available that same day and were promptly delivered the day and the problem was fixedThough, we attempted to fix the problem as diligently and quickly could, the boiler parts were unavailable that same dayAlthough we wish the customer approached about a partial refund or free night directly, we are willing to offer him a refund or free night as a courtesy measureHe must physically present himself with his original method of payment (if credit card) and ID to be eligible for a refundThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Dear Sir, We apologise for what has happen on the parking lot on August 2nd 2015, we had a little maintainance work going on in the motelWe were texturing the wall but that was not a paintHe complained us about the small dots of paint on truck and asked to
clean it with waterWe cleaned it with water but he wasn't satisfied with that, then he wanted us to power wash truck. Our guy bought the powerwash machine and washed the total truck and wiped it offAfter that we didn't get any complaint from him, we thought every thing was going fineWe didn't think that we'll get a complaint from himBut still we apologise for what has happenThankyou

Executive Inn's response is untruthful. I have never been billed a late fee nor was I informed there was a late fee. Executive Inn doesn't even provide a wake up call.In Addition, Executive Inn told me they did not want my business when I am an upright citizen and  after traveling an hour after reservations were made and accepted. Finally, It is illegal for a business to state they dont want a person's business and deny services to a law abiding citizen.It is ridiculous for Executive Inn to treat people this way and think they can get away with it. Their lies are an excuse for their discriminatory and illegal business practices. Who is Chad? Please update my complaint as my complete response is not appearing in the Revdex.com inbox and refer me to someone who is serious about taking action.Who is handling my complaint? Thank you for your time.

Complaint: [redacted]
I am rejecting this response because:I went to the executive inn on 12-12-17 @ 9pm and after they agreed to give a refund to you guys, they decided not to pay me
Regards,
[redacted]

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Regards, Its was not pressured wash the gentleman pull out a water hose and started spraying my truck off as I was pulling off for. Work. Didn't think it was dryed off because off all the water spots left on vehicle. Thats what made me go and get it clean myself. I think they needed to be a little more considerable of other people belonging. The man told the owner it was going to be over spray .He said the ower said dont worry about it showing me. That he didn't. Care. Texture or paint didn't have no business on vehicles in parkinglot. 
[redacted]

Today I took my mother to the emergency room, my mama was constantly vomiting and too weak and to walk and when we arrived my mama almost fell, none of the doctors helped nor offered a wheel chair. After getting myself a wheel chair myself , I tried pushing her into the bathroom, after struggling to get the wheel chair in and the nurses staring at us no one offered to help again. When taken to get vital signs the lady was unable to get the correct blood pressure then stated she did not know what was wrong with the machine. Then another nurse was called over to use another machine to get her blood pressure and was still unable to do so. While in the process of the RN trying the blood pressure again I was on th phone with a family member telling them my mom condition the RN kaylie continued to talk and interrupt my conversation, after letting her know that I was on the phone she stated "that does not matter I'm stating facts" I informed her that she was being rude and that I was on the phone I asked her name she gave it to me and the volunteered a manager in a rude way. In the process of me and the nurse conversation and her getting th blood pressure my mother started falling out the wheel chair and the nurse once again did not help. After asking for help she stated she's okay she is not gonna fall. I called the hospital administrator and after the administration called down to the ER to address the situation the RN and registration began calling my mother a liar. This is not the first I have dealt with rude hospital staff including doctors. The problem is never taken care of. I also must say that every patient after and before my mother was helped in a polite manner. I also asked for a blanket I was told no but after contacting the administration she was brung one.

Called the business spoke with Chad. He stated service was denied from 4 previous visits of the consumer checking out late. Check out time is at 11 o'clock and the consumer was checking out 1140 or later. Chad mentioned that he informed the consumer that a fee was owed at the time and they refused...

to pay. Since refusal to pay money owed the consumers were told they aren't allowed back.

My husband and I checked into the executive inn in Coopersburg, Pa. on July 10, 2014. We checked out less than forty minutes later due to the following issues:
-blood and urine on bedspread
-cigarette burns on sink
-sink drain not hooked up(drains into trash can)
-microwave filthy
-dead bolt broken
-horrendous smell (musty, etc.)
-no Bible (hotel is managed, possibly owned, by muslims)
-floor not vacuumed
-food on floor
-blood on chaise
mildew on shower curtain
-no ice bucket
-cobwebs above microwave
-spider webs by base of floor lamp
-very dusty
-hotel room door was very filthy
-no continental breakfast
-phone doesn't work
-no coffee maker/coffee
We were in room 303 under the name Hall. The manager/owner was also very rude when we said we wanted a refund and were going elsewhere. This room was $89/night through booking.com. we also let booking.com know our complaints.