Exclusive Auto Reviews (3)
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Exclusive Auto Rating
Address: 31710 Yucaipa Blvd, Yucaipa, California, United States, 92399-1637
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Customer came in for a coolant leak causing overheatingA pressure test revealed the intake manifold gasket was leakingThe gasket was replacedThe customer returned complaining of coolant still leakingAnother pressure test revealed the water pump was leaking now The water pump was
replaced at a discounted pricePressure test after the repair resulted in no more leaksCustomer returned again complaining of overheatingA block test showed the head gaskets were blown due to prior overheatingCustomer returned for a head gasket replacement which was performedThe Radiator was replaced at no charge
I am rejecting this response because:
My vehicle is still overheatingI send the owner text messages and pictures of my temperature gauge showing that my car is nearly in the red (hot)I have sent my car back twice since the replacement of my radiator and srill it is overheatingI will drop my car off on thursday 6/so he can see what the issue is
The customers vehicle was taken to the dealership at our expense to verify if all repairs performed were done correctlyThe dealer issued its findings today and have verified that all systems are functioning as desired We contacted the customer today and let her know the outcome of the dealer inspectionA copy of the dealer report was also handed to her, for her reference.?