Everlast Power Equipment, Inc.

Initial Business Response /* (1000, 5, 2016/02/09) */
Send it back
Initial Consumer Rebuttal /* (2000, 8, 2016/02/09) */
I have spoken with *** (***) the owner of Everlast Welders and we have come to a resolution that will satisfy this complaintAt this time, no further action from the Revdex.com
will be necessary

[redacted] UPS tracking number. Item was fixed and returned to customer.

Initial Business Response /* (1000, 5, 2015/06/09) */
unit should go out this week
will call you to arange shipping
Initial Consumer Rebuttal /* (3000, 7, 2015/06/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have been hearing that for roughly 5...

weeks now and as far as arranging shipping, I was told that they would pick up the shipping since they have had the welder for over 4 months. If I receive the repaired welder by the end of next week and they stick to their offer to pick up the shipping then I guess that will have to do.
Final Business Response /* (4000, 9, 2015/06/15) */
will call costumer
Final Consumer Response /* (3000, 12, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I just called about my welding machine and was told that they will get it on the bench today. A couple of weeks ago they told me that they had ordered some circuit boards but the guy that is supposed to be fixing them said he don't know why they told me that. This has gone way too far. I need to get the repaired machine, a new machine or my money back.

Initial Business Response /* (1000, 5, 2015/11/10) */
I talked to [redacted] on Friday and give gun hard date on when unit will be done . He agreed to it . I also covering the shipping back.
Initial Consumer Rebuttal /* (2000, 7, 2015/11/11) */
(The consumer indicated he/she ACCEPTED the...

response from the business.)
The Everlast representative did call me and commit to have the equipment back to me on a certain date 2 weeks in the future. I felt he could have done more, but nevertheless agreed to this resolution. Everlast did refund the return shipping charges as promised, so I have faith that he will honor his word.