Evergreen

I am the manager of Evergreen, First of all, I would like to apologize to *** for what happened on June 18"Dan was trying to explain to her that her missing item in her order wasn't charged, if *** still wants that item, it had to be paid for, But *** was not happy at the first place and was
not willing to pay for anything extraShe then came back ask for a full refund of her orderThat's not what we will usually handle customer complaintsWe will only refund if there's anything wrong with the food itself, or remade the food for customersIn the end, we still made her the missing item in her order without charging herWe have been in business for year, we believe stronglythat customer is always our priorityAfter reviewing Revdex.com's letter, we agree to refund her the whole amount of S