Horrible customer serviceHorrible website days after I placed my order for a lift harness promised to ship in days I was informed after telephone calls that their vendor was in the hospital with a medical emergencyThey offered no solution, time for delivery or refundEach time I called I was promised a call backThey never called backThey were unapologeticToo bad I had to drag my dog around for an extra two weeks They don't send confirmation emails and they don't follow up on your orderThe website allows for you to send them an email, but after you waste your time typing it you can't get the code generated to send it so you have to callThen they won't call you back If you need a harness Do yourself a favor and buy a [redacted] harness on [redacted] Superior quality and great customer serviceYou will get it in two days
Horrible customer service. Horrible website. 17 days after I placed my order for a lift harness promised to ship in 4 days I was informed after 4 telephone calls that their vendor was in the hospital with a medical emergency. They offered no solution, time for delivery or refund. Each time I called I was promised a call back. They never called back. They were unapologetic. Too bad I had to drag my dog around for an extra two weeks.
They don't send confirmation emails and they don't follow up on your order. The website allows for you to send them an email, but after you waste your time typing it you can't get the code generated to send it so you have to call. Then they won't call you back.
If you need a harness Do yourself a favor and buy a [redacted] harness on [redacted] Superior quality and great customer service. You will get it in two days.
Horrible customer serviceHorrible website days after I placed my order for a lift harness promised to ship in days I was informed after telephone calls that their vendor was in the hospital with a medical emergencyThey offered no solution, time for delivery or refundEach time I called I was promised a call backThey never called backThey were unapologeticToo bad I had to drag my dog around for an extra two weeks They don't send confirmation emails and they don't follow up on your orderThe website allows for you to send them an email, but after you waste your time typing it you can't get the code generated to send it so you have to callThen they won't call you back If you need a harness Do yourself a favor and buy a [redacted] harness on [redacted] Superior quality and great customer serviceYou will get it in two days
Horrible customer service. Horrible website. 17 days after I placed my order for a lift harness promised to ship in 4 days I was informed after 4 telephone calls that their vendor was in the hospital with a medical emergency. They offered no solution, time for delivery or refund. Each time I called I was promised a call back. They never called back. They were unapologetic. Too bad I had to drag my dog around for an extra two weeks.
They don't send confirmation emails and they don't follow up on your order. The website allows for you to send them an email, but after you waste your time typing it you can't get the code generated to send it so you have to call. Then they won't call you back.
If you need a harness Do yourself a favor and buy a [redacted] harness on [redacted] Superior quality and great customer service. You will get it in two days.