Brookwood Apartments Turtle Creek South Drive Indianapolis, Indiana Office: 317-788- Date: February Case # [redacted] Resident: [redacted] To whom it may concern: We have received this complaint and want you to know all complaints are taken seriously and we want to assure you that the problem brought to our attention has been addressed in a timely matterAs discussed with [redacted] on January 30th, his work orders have been completed and closed out as of January 30th, • The bathroom leak has been repaired by our maintenance techBrad B [redacted] • Logan H [redacted] and Angela G [redacted] talked to [redacted] about his rent and he has since paid his February rent Going forward we have every desire to address [redacted] 's work orders and want to provide the best solution available to resolve his issues as soon as possible in the futureWill be in contact with [redacted] in the upcoming days to follow up and make sure he has no other open work orders that need addressedIn addition, we will further evaluate how we can prevent this problem from occurring again in the future Again, we highly appreciate [redacted] as a valued resident and welcome any feedback to better assist in our customer service experience for all of our residentsAs with any business like ours, the greatest advertising we can have is word of mouth from a valued residentThank you for your time Sincerely, Angela G [redacted] Roving Property Manager/Trainer Brookwood Apartments 317-788-
Brookwood Apartments 5301 Turtle Creek South Drive Indianapolis, Indiana 46227 Office: 317-788-4281 Date: February 03 2017 Case #[redacted] Resident: [redacted] To whom it may concern: We have...
received this complaint and want you to know all complaints are taken seriously and we want to assure you that the problem brought to our attention has been addressed in a timely matter. As discussed with [redacted] on January 30th, 2017 his work orders have been completed and closed out as of January 30th,2017. • The bathroom leak has been repaired by our maintenance tech. Brad B[redacted]. • Logan H[redacted] and Angela G[redacted] talked to [redacted] about his rent and he has since paid his February 2017 rent. Going forward we have every desire to address [redacted]'s work orders and want to provide the best solution available to resolve his issues as soon as possible in the future. Will be in contact with [redacted] in the upcoming days to follow up and make sure he has no other open work orders that need addressed. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. Again, we highly appreciate [redacted] as a valued resident and welcome any feedback to better assist in our customer service experience for all of our residents. As with any business like ours, the greatest advertising we can have is word of mouth from a valued resident. Thank you for your time. Sincerely, Angela G[redacted] Roving Property Manager/Trainer Brookwood Apartments 317-788-4281
Brookwood Apartments Turtle Creek South Drive Indianapolis, Indiana Office: 317-788- Date: February Case # [redacted] Resident: [redacted] To whom it may concern: We have received this complaint and want you to know all complaints are taken seriously and we want to assure you that the problem brought to our attention has been addressed in a timely matterAs discussed with [redacted] on January 30th, his work orders have been completed and closed out as of January 30th, • The bathroom leak has been repaired by our maintenance techBrad B [redacted] • Logan H [redacted] and Angela G [redacted] talked to [redacted] about his rent and he has since paid his February rent Going forward we have every desire to address [redacted] 's work orders and want to provide the best solution available to resolve his issues as soon as possible in the futureWill be in contact with [redacted] in the upcoming days to follow up and make sure he has no other open work orders that need addressedIn addition, we will further evaluate how we can prevent this problem from occurring again in the future Again, we highly appreciate [redacted] as a valued resident and welcome any feedback to better assist in our customer service experience for all of our residentsAs with any business like ours, the greatest advertising we can have is word of mouth from a valued residentThank you for your time Sincerely, Angela G [redacted] Roving Property Manager/Trainer Brookwood Apartments 317-788-
Brookwood Apartments 5301 Turtle Creek South Drive Indianapolis, Indiana 46227 Office: 317-788-4281 Date: February 03 2017 Case #[redacted] Resident: [redacted] To whom it may concern: We have...
received this complaint and want you to know all complaints are taken seriously and we want to assure you that the problem brought to our attention has been addressed in a timely matter. As discussed with [redacted] on January 30th, 2017 his work orders have been completed and closed out as of January 30th,2017. • The bathroom leak has been repaired by our maintenance tech. Brad B[redacted]. • Logan H[redacted] and Angela G[redacted] talked to [redacted] about his rent and he has since paid his February 2017 rent. Going forward we have every desire to address [redacted]'s work orders and want to provide the best solution available to resolve his issues as soon as possible in the future. Will be in contact with [redacted] in the upcoming days to follow up and make sure he has no other open work orders that need addressed. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. Again, we highly appreciate [redacted] as a valued resident and welcome any feedback to better assist in our customer service experience for all of our residents. As with any business like ours, the greatest advertising we can have is word of mouth from a valued resident. Thank you for your time. Sincerely, Angela G[redacted] Roving Property Manager/Trainer Brookwood Apartments 317-788-4281