After receiving the complaint from the Revdex.com and Mr. [redacted] I contacted Mr. [redacted] by phone. On 8/30/2016 we serviced the window in question as promised. The window had a failed insulated glass unit, which was warrantied by TRACO, the original manufacturer. TRACO is no longer in business and...
thus the warranty is no longer valid. However, in good faith, we replaced the glass for Mr. [redacted] at no cost to him. The complaint has been resolved. Steve S[redacted]Affordable Windows###-###-####[redacted]
After receiving the complaint from the Revdex.com and Mr. [redacted] I contacted Mr. [redacted] by phone. On 8/30/2016 we serviced the window in question as promised. The window had a failed insulated glass unit, which was warrantied by TRACO, the original manufacturer. TRACO is no longer in business and...
thus the warranty is no longer valid. However, in good faith, we replaced the glass for Mr. [redacted] at no cost to him. The complaint has been resolved. Steve S[redacted]Affordable Windows###-###-####[redacted]