Euro Sport International

August 18, 2016Dear *** ***,Thank you for your recent correspondence - sent to Travel Safe and forwarded to our office - regarding the above-noted matter, In order to clarify the roles of the parties involved, *** *** purchased a Travel Safe travel protection plan through a travel agency,
*** *** ** *** *** *** *** *** is underwriter for the short-term travel insurance benefits purchased by *** ***Trip Mate, incis the third party administrator contracted by *** *** *** *** *** to provide claims adjudication servicesAs the claims administrator, we appreciate the opportunity to address *** ***'s concerns.The claimant submitted a Trip Cancellation claim to our office in connection with her trip that was canceled on May 19, 2016, We requested additional Information from the customer on June 28, 2016, and in response the claimant contacted Trip Mate, and requested the claim to be reviewed under the Cancel For Any Reason benefit, Benefits were approved on August 9, 2016, and printed on August 11, 2016,Should you have any further questions, please let us know,Sincerely,Lorraine MCorporate Communications Supervisor