Euphorie Cosmetics Reviews (61)
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Euphorie Cosmetics Rating
Description: COSMETICS & PERFUMES-RETAIL, SKIN CARE
Address: 569 Lexington Ave, New York, New York, United States, 10022
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I was pulled into the store by one of the sales people standing outside who literally took me by the arm. He then proceeded to hard sell me on products offering 50% plus discounts and free giveaways - at this point I should have known something was wrong, but I stayed. I ended up buying a significant number of items. At no point did he indicated that there were no refunds. I never even saw the sales receipt as you sign a computer pad and the sales person shoved the receipt in my bag.
Literally less than an hour later I realized that the purchase was unnecessary and looked at the receipt to find that there are no returns. I contacted the sales person and said I was coming in. even though I came back less than an hour later, he would not accept the product or acknowledge that he purposefully hid the fact of no returns from me. this appears to be their standard business practice. I asked to speak to his manager who told me that only he can do 'anything like that' and asked me to come back the next day. I told him that I live downtown and have a 2 year old and it would be difficult for me to come back uptown. he said that this was the only way he can 'help me'. the next day I ended up coming back only to learn that he had no intention of ever helping me and instead wanted me to take more of their products,
I have truly never experienced a vendor who is so blatantly unconcerned with their customer's experience or standing by the quality of their product. Their entire business model is predicated on scamming ppl in this way - literally dragging them in from the street.
This is a business without any ethical standards and zero concern for their customer.
learn from my mistake and stay away.