Estar Chinese Buffet Seafood Sushi

I don't have a good experience with sydnie.Based on our conversation through email that I would send her the deposit for our wedding for next year and she would send me the contract,which I have agreed because I really want her to be our photographer because it was within our budget,after a few days of waiting for that contract,I emailed her asking for it.Me and my fiancé decided to ask for a refund because Sydnie does not reply in a timely manner.The contract was not clear as to what we would be expecting in terms of the service that she would be providing The contract was not signed and after a week we emailed her that it was not working for us anymore.She refused to give us our money that we have to call the bank for a disputeShe is claiming that the contract was given to me on the same day( which I have the email to prove that it was not sent to us that same day and that I have to remind her about it ), she also claimed that her email was hacked that is why she was not able to