Erica Wilson Nantucket

Hello.  I am sorry for the delay in getting back to you.  I had a trip and fall accident and was out of the office with a broken and dislocated shoulder.  We have settled with the customer and sent her a check for the damages incurred during her visit to our store.  The landlord...

did have painters working and they did not put proper signage.  The landlord did accept responsibility and has reimbursed us for the cost.  As for our staff, some of our sales people are from other countries here on summer work visas and do not speak English very well.  They have been instructed on how to respond to customers since we will not allow any rudeness with our customers.  We have been in business for many years and take pride in our store.  I have attached a copy of the cancelled check for your reference.Thank you[redacted]AccountantErica Wilson Inc[redacted]