Equitable Tax & Accounting, P.C.

Business states that consumer was aware of the "All Sales Final" policy. Consumer wanted a special ordered bedroom set that was later unsatisfied with. Business encouraged consumer to think about the decision to order the furniture and she wished to move forward with the order. After furniture was...

delivered she called business to report her dissatisfaction. As a courtesy to the customer, business reordered the four items she was dissatisfied with. When business called her to pick up her exchanged  items ordered, she refused delivery and refused to pick them up. She then began to ask for $500 for to accept the items or she would proceed with legal action. Unfortunately all sales are final, and business made a reasonable resolution proposal that consumer has adamantly refused.