Epiq Systems Inc

We have received the complaint and write to respondOn August 7, we contacted the complainant to notify them of when their upcoming reissue distribution will occurThe delay was the result of unfortunate timing where the reissue request was provided at the cutoff of the July reissue batch
Now, three to four weeks later, we are sending out the August reissue batch that the complainant is a part ofThe complainant is scheduled to be sent their reissue by the end of this week Thank you

*** ***’s Alternate Claim was denied because she did not provide supporting documentation for her PayPal account being suspended/reserved/heldHer only supporting document reflected that her Ebay account was suspended for an unknown, potentially unrelated reasonWhen considering her
eligibility for a Basic Claim award, the email account she provided, ***@yahoo.com, did not come back as eligible from CornerstoneCornerstone is a 3rd party Data Services Company contracted by the parties to compare PayPal accounts to the Claim Form email accounts. A formal denial letter is in process of being mailed to the claimant Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We have received the complaint and write to respond. On August 7, 2017 we contacted the complainant to notify them of when their upcoming reissue distribution will occur. The delay was the result of unfortunate timing where the reissue request was provided at the cutoff of the July reissue batch....

Now, three to four weeks later, we are sending out the August reissue batch that the complainant is a part of. The complainant is scheduled to be sent their reissue by the end of this week.  Thank you