EON Clinics

We paid $44,000 for my wife to get full implants in January of 2017. We were told and their brochure states " Our implant solutions are so enduring, we guarantee them for life"
THIS IS NOT TRUE! We have had to pay $250 each for 2 broken teeth so far and the first one we had fixed just broke again. (while eating an egg salad sandwich). It's a 6 hour drive one way for us so we have to pay for a hotel and food, not to mention the gasoline and time off work. We were told that we need to upgrade for another $8,000. We bought the best they had at the time, does that mean every 4 years we'll have to "upgrade" ? DO NOT WASTE YOUR MONEY!

This business over promises and under delivers. Our first visit to EON was wonderful. Everything was explained in detail. It went downhill from there. We had lots of problems getting my husband scheduled for surgery. He showed up for his pre-op visit and was told they wouldn’t see him because he didn’t have a cashiers check for $34,000. He was never told to bring in a check. They were supposed to file with our dental insurance companies for reimbursement, but never did. This required over 20 phone calls back and forth to EON, management and our dental insurance companies. We finally received our reimbursement monies from insurance over 7 months after surgery. My husband had the procedure to remove his teeth with temporary teeth placed over 1 year ago. He has had temporary teeth for over 1 year. They are designed to last 3 months. They have cracked twice, requiring unnecessary trips to EON for repair. When contacted to inquire when his teeth would be ready on 1 year anniversary of original surgery, he was very rudely told that they called him numerous times and sent multiple billing statements. We received 1 statement 3 months ago. No phone calls. They stated that he will not receive his permanent teeth until he pays the balance of $14,500. We have a cashiers check dated 5/19 for $14,500 that they never asked for. We have been carrying this around for more than half a year. I feel like EON is extorting us in order for Tim to receive his permanent teeth, even though their service has been horrendous and he has had to endure temporary teeth for 4 times the recommended amount of time. He has asked for a discount on the balance due to their constant unprofessional behavior. No response from EON. We don’t feel like we can negotiate with them because Tim will never receive his permanent teeth.

I started my nightmare with EON in Waukesha just about 3 years ago. At only 42 yrs old I had to have all of my teeth replaced due to another medical issue. I was supposed to have the All-on-4 procedure done! Lets just say that was NEVER completed! First I had to hand them a check for $33000.00 (which was my entire 401K savings) before they would even let me past the front desk. Then I woke up during my initial surgery twice, woke up with only teeth on the bottom and told I had a bone graft done on top as well as FIVE posts put in - NEVER HAPPENED! Top teeth finally got put in after 7 weeks or so BUT FELL OUT AFTER 2 WEEKS! The whole damn implant. The first post failed during week one, second during beg. of week 2 and then the whole damn thing wobbled in my mouth like a broken lego! The doc almost shot me through the roof of the place when she tried tightening one of the implants by hand! Don't think thats even possible. After hearing different excuse after excuse about what happened and ever changing stories about what they would do to fix it - I finally got 2 second opinions about what I was left with. It was then that I found out they didn't even have a post put in on one side, they used implants that were so cheap and not what they said they were going to use, they never used the device to properly place them - they are so randomly placed and not centered at all - the bone graft was a tiny area of some synthetic crap that did nothing - both the bottom and top implants were placed straight up and down and not at the angle like described by Nobel Biocare (All on 4) and on and on and on! I was never even touched by an oral surgeon - just 2 prosthodontists! I have had to have 2 surgeries just to get me back to where I can start all over with the implant procedure! I had to have my sinuses lifted and grafted because the is at EON chopped away ALL of the bone from my top jaw and when they pulled out the old implants, the damage left from them putting them in so shotty had to be corrected! Oh, and did I mention that they violated the Hippa Laws twice by sending my screen shots from their computer with lists of 20 of their other patients personal info! I have sent them letters requesting my $33,000 back more than once describing everything I have gone through, what the other docs found and what I have to incur now - they just ignore everything! They just tell me to come in for a surgical consultation. They couldn't get me back in there if they strapped me to a damn tank! I would stop it out of sheer terror! Once I was in for a check-up and they put me in the surgical suite and this crazy *** nurse kept trying to start an IV line even though I kept telling her I was just in for a check-up! My husband had to come save me as they were yelling at me that I was confused! Finally the prosth. lady we were working with had to tell them I was just in for a check-up! I couldn't get out of there fast enough! I am currently working with a lawyer to seek justice! I can't get the last 2 1/2 years of my life back they stole, but maybe I can get my $ back! Don't these people have any morals?!
DONT GO TO EON!!!!!! Why did I listen to some stupid Green Bay Packer player endorsing them on tv? I feel like such a dumbass!

The whole experience was so much easier than I thought it would be. Yes it is costly but well worth it. Everyone I worked with was so helpful.