Letter received and open Monday the 7thStates work needs to be completed by end of todayIt is wet and work cannot be performed in such conditionsDriveway painting was COMPLETED as indicated on invoice minus stencil with colors she agreed upon in July! Customer (***) was displeased with grout colorSo why not complain upon completion of "SAID Grout COLOR in question" application! She did not!!! She allowed me to work many additional days applying patterns and additional coats of paint on top of said colorNEVER once complaining or commenting on said color! Upon finishing pulling up all the taped stencils and paper...cleaned up left job siteCome back to finish stenciled detail item and all of a sudden she doesn't like said grout color ! To repainted the entire job " Start OVER" was not feasibleDo to fright cost from Florida as well as times the amount of material usage equaling far more than customer was willing to pay to "REDO" completed said jobInstead WE agreed I would hand paint all 1200+ sqft AGAIN by hand and with a 1/2" brush this time...To achieve straight lines I must first double hand tape adjacent to each line! Then proceed to lightly paint new color over COMPLETED color she doesn't like...let dry then reapply a second coat...TONS of labor! [redacted] agreed to pay half of remaining balance on said Friday so I could help pay down bills for the company and did notShe paid $insteadI have been back to house and worked on drive since that payment, yet have not finished due to weather and parenting situationsWill be proceeding forward unless you advice otherwisePlease contact me asapThe Sun should be out later this week and it would be nice if we could move forwardPlease adviseHave a nice week! [redacted]
Letter received and open Monday the 7thStates work needs to be completed by end of todayIt is wet and work cannot be performed in such conditionsDriveway painting was COMPLETED as indicated on invoice minus stencil with colors she agreed upon in July! Customer (***) was displeased with grout colorSo why not complain upon completion of "SAID Grout COLOR in question" application! She did not!!! She allowed me to work many additional days applying patterns and additional coats of paint on top of said colorNEVER once complaining or commenting on said color! Upon finishing pulling up all the taped stencils and paper...cleaned up left job siteCome back to finish stenciled detail item and all of a sudden she doesn't like said grout color ! To repainted the entire job " Start OVER" was not feasibleDo to fright cost from Florida as well as times the amount of material usage equaling far more than customer was willing to pay to "REDO" completed said jobInstead WE agreed I would hand paint all 1200+ sqft AGAIN by hand and with a 1/2" brush this time...To achieve straight lines I must first double hand tape adjacent to each line! Then proceed to lightly paint new color over COMPLETED color she doesn't like...let dry then reapply a second coat...TONS of labor! [redacted] agreed to pay half of remaining balance on said Friday so I could help pay down bills for the company and did notShe paid $insteadI have been back to house and worked on drive since that payment, yet have not finished due to weather and parenting situationsWill be proceeding forward unless you advice otherwisePlease contact me asapThe Sun should be out later this week and it would be nice if we could move forwardPlease adviseHave a nice week! [redacted]