Envi Pest Control

Steven M came and did a retreat on our home and was super knowledgeable about bugs and different kind of bug bites. He also gave me some helpful information to keep bugs away! Thanks so much Steven for all your help! :)

Well the first initial guy that came out was Scott. I found out that he did not do such a great job . I wasn’t available to speak with him on my first initial appointment. However I spoke to his brother Jeremy who convinced me to give it a chance. I realized after examining my yard that evening, Scott did not treat most of the areas that I was having wasp and yellow jackets nest problems. So I called the main office the next morning and Jeremy was able to get me an appointment in just a hour. Scott came back out and when I told him where I was seeing the wasp he clearly we the many areas he did not treat the day prior. He killed from what I saw 7 nests . I expressed great concern with our wasp problem over the years and I figured that he would of done the job better that second time. To be honest he seemed a little lazy . A week later I had Erick come out to spray my front porch because I saw them flying around an area that Scott did not spray . Erick was great as well . Another week later, new wasps were rebuilding there nests near and round my shed which is where Scott first initially said he sprayed. There was no way he took the time to spray around my shed as needed because literally they were already rebuilding around my shed on both back corners and in my bush. So I had to call agai. At this point I was so very skeptical of this company and the information I was given by these techs and there receptionist Shannon who said she would have her manager call me that day and I never heard back from anyone. I was ready to cancel service today because of not hearing back from the manager. Then there was Travis who restored my faith back in this company . He told me that he would re do everything like ur was my first initial appointment the way it should of been done. He was very knowledgeable, patient, friendly and sprayed everywhere I needed. Plus he sprayed the inside of my home and offered the reassurance I needed after what results I had already seen with Scott. I appreciated Travis so much because he went above and beyond for me. I watched all the work he did and I saw how dedicated he was to making sure I was a satisfied as a customer. If it had not been for him I would of cancelled my services with this company today. Just a tip for the manager ... if your receptionists can not offer much information to customers who call in with basic questions, and you guys leave that to the technicians, don’t hire people like Shannon to not follow through with what was said. Shannon showed no empathy in her tone of voice and could care less about my questions about my previous experience. Customer concerns should be a high priority. High enough that if a receptionist like Shannon says a manger will call me before the end of the day and I don’t receive a call that day or even the next day it clearly shows no one cares. The fact that no one called me was the reason I was going to cancel. The lack of importance Shannon’s tone showed me was not pretty irritating especially since your first tech Scott did a half as job twice. I really hope the future with this company shows better customer service. I am extremely loyal to those companies that treat me with honesty and respect . Thanks Travis for taking the time to be respectful and honest in your representation for Envi.

Jared was a really good dude. He let me know about wasps nest I had no clue of. Good service would recommend to a friend!

We originally signed up with a one year contract in which the billing was supposed to be each quarter. That would amount to 1/4 of the $500 contract amount. We began at a rental explaining we were 4 months away from move in to a new home. They understood this and thus far have billed us $250 2 times in just 4 months. Also noting service being done at the new home on a date we were here and there was NO such service done. The fees are excessive and erroneous and we are on Social Security with limited income levels to begin with. We are wishing to discontinue the service altogether as it was not effective in the first place. The location of the Envi Pest control was actually the Envi Pest and *** out of their *** office location. I've not been able to get the owner to call me.

I want to publicly praise Steven M. who has performed ENVI pest control service for me 2 consecutive. Steven is a professional, trustworthy, and has integrity. I am 100% pleased with the GREAT customer service that I received. He is very thorough and personable. I will always request Steve for my future pest control services.
Thank you STEVE... Gail Smith Sagewood Ln Caldwell

Today Steven M. visited my home for a scheduled treatment. I wanted to take the time to thank him for his kind demeanor and professionalism. He was prompt, prepared and polite. I appreciate his attention to detail and pleasant approach to service.

Jared has come to spray again and he is again pleasant and thorough - he REALLY wants to make us happy with eradication of our hated insects and he was very sure to get all the ants that have wanted to visit us.

Jared from Envi Pest & Lawn has done a wonderful job keeping our home free of pests.
He's knowledgeable, polite and efficient. It's good to be put on a schedule.

Scott came and took care of a handful of wasps nests I had in my tree and on my house. He was polite, friendly, and knowledgable. Took care of them all quickly and thoroughly. Thank you!

Jared over at Envi Pest Control is a very knowledgeable and professional technician who always does a great job, he takes care of our lawn and also does our home pest control. We’ve now been with Envi going on 2 years and are very satisfied with their service.

Jared has been taken care of our new yard this summer and has done great. Has really turned my yard around. Would recommend to everyone.

Jared was amazing! I would recommend him to anyone!

Looks like I had the same issue of other complaints. Salesman came to the door telling us that we could switch over to them from *** and they would come quarterly for $99 just like ***, except, they would do more e.g. knock down wasp nests. They came on April 19, 2018 and charged us $99, however, we had to call them back because the wasp nests were still there. I paid for the service and then I get another $99 bill. When I asked they said it was "a 30 day follow up". Well, it had been 28 days and I quoted what we were told and that I did not agree for them to come more than 1X per quarter. I also said, "so now you can come whenever you want and charge $99?" They told me they had sent an email telling us they were coming. That really doesn't matter, bottom line is it wasn't even a month later and they were supposedly there again and once again charged me $99. If they can do this what would stop them from coming whenever they want just to charge another $99? I cancelled the service and she said she'd let the owner know. No one ever followed up or responded.

Just had our pest service done by Jared who does a very good job and asking if we have had any problems and takes care of them right away. He is very personable and very professional when he comes to do our service.

We have been quite happy with Envi Pest & Weed control. Joe has come out several times to spray for weeds and he is always kind, helpful and informed about what he does as a tech. Especially appreciate the information he shares with us how to better take care of our yard.
Jared does our pest control. He too is a wonderful tech to work with!

When I was first approached by their salesman, I was told they would treat my house for insects, inside and out for $89.00 per visit for 4 treatments through out the 2017 year, and we received those visits with varying levels of satisfaction. They would send my wife emails on when they would be showing up. Those got lose in her email, so she called and asked them to call before coming out so we could be home. Never received any calls just bills. Then the bills stopped coming, so we thought we were done. Then we received a bill with a statement date of May 16, 2018 stating that we was past due on services rendered on March 14, 2018, that my wife or I knew nothing about, was not notified that they were going to be coming by and there was nothing on our door or yard showing that any service had been rendered on the outside of our house and nether my wife or I invited any Envi personnel into our house for the inside treatment because we were not home. The bill is for $89.00 plus $20.00 past due fee. My wife called and complained about the past due fee and purposed a partial payment for the $89.00 because again they only did half the treatment and the manager would have to call about that. She was told the past due fee would be removed, but any service was $89.00 whether inside or out that we should have called them to setup appointment for inside treatment. she told her it was a little hard to do when we didn't even know they came out. When I called to cancel service because I only agreed to the 4 treatments last year and was not happy with their customer service I was told the $20.00 past due was instated and that the employee that told my wife the past due would be taken had been fired because she did not have the authority to do that. I was also told that when they did a treatment that they left a door hanger saying that the house had been treated, we have never seen a hanger on our door from Envi this year, so I question any service had been rendered this year.

Jared was very prompt thorough and courteous and provided me with additional education on managing my pest control here in Southeast Boise Lakewood. I’m very grateful they reached out today!

We've had a really good experience with Envi this past year, and especially with Jared who has been professional and friendly and does a really good job

We have been working with Envi for about a year. We even moved and Envi continued service and came with us to the new address. Jared become the person to help rid of our little friendly pests (ants). He is very respectful and gets the job done. Always helpful and would refer Jared and Envi for any of your pest control services. Great job Jared!!

I have been with Envi pest control for about a year and this company is the best. Jared is the one who has been working with us to get rid of our ants and he is respectful and does a great job. will continue to do business and hope Jared is the one that comes to our house. Great company and great employee.