EnTour Poodles Reviews (7)
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EnTour Poodles Rating
Address: 140 Orchard Place, Afton, Virginia, United States, 22920
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I reached out again in Feb of 2021 and told there was a litter expected in March with 3 definite pups and a possible 4th. There were already 3 deposits down and breeder admitted she had forgotten about our conversation. I placed a $500 deposit in the chance there was a fourth and if not could be first in line for next litter. Only 3 puppies were born and there were 3 people ahead of me. Breeder reached out to me 6 weeks later to see if I would be interested in the female puppy as the people ahead wanted a male. I immediately said yes, only to be informed a few days later breeder had decided to keep puppy. I waited for next litter born Dec 2021 of which there was only 1 puppy born (a male), but breeder offered him to me. I decided to take that puppy. 5 days before I was pick puppy up Feb 1, I emailed breeder to confirm balance owed. I was informed that an accident had occurred and the puppy had died. After two disappointing experiences I requested my deposit back to which the breeder agreed to. I reached out 6 weeks later to request deposit back again and told she would return, but had some unforeseen expenses and it would be a few weeks before she could return. It has been an additional 8 weeks and nothing.
Very very disappointing that a breeder who appeared to be reputable would do this. She had offered a puppy from a future litter or to transfer deposit to another breeder if she found one, but after almost 2 years of conitinued let downs I just wanted my money back. Unfortunately I had to fill a star to proceed, but I would rate with any stars after my experience.
Revdex.com spoke with the owner of the business by phone on July 28, The owner stated that the customer had inquired about the particular litter in question after they had already been born, and that there were others ahead of her that were interested in this litterShe stated that the customer was made aware of this, but was guaranteed she would receive a puppy in the next litter, if the right one was not available in this litter as her desired puppy was very specificThe business states that the customer said that the timing didn't matter, if it was the right puppyThe business made the customer aware that there was one particular puppy who fit her requirements, and that there was one person ahead of her coming to look at it, and that if they were not interested, she would have first pickThe business stated that she would also have a litter available in the fall, and she would be first in line for that litterThe customer said that she would prefer not to get a puppy during that time frame because she did not want to house train a puppy in the winter, and that she would be busier around the holiday season, and would prefer to wait til springThe owner of the business said that she then pushed back her breeding schedule, and began making plans to breed a different female to have a litter ready in the spring to accomodate this particular customerShe began the necessary steps to have medical tests done on the female to properly prepare to breed the femaleShe also told the customer that she knew of another reputable breeder who currently had a puppy available who met her requirements if she did not want to wait, and she would give the deposit to the alternate breeder to apply thereThe customer was not interested in this offerThe owner of the business stated that at this point, before waiting to see if the person in line ahead of her took the puppy she wanted, decided that she did not want to continue with the process, and requested a refund of her depositThe owner states that the customer then filed the complaint when she was not refunded within the weekThe owner stated that she is mailing a check to the customer this week
Thanks to the Revdex.com I received a personal check from Myriah J[redacted] ( EnTour Poodles Afton , Va) for refund of $500.00 which was a " refundable " deposit on a puppy whose picture was emailed to me as available. I requested a cashiers check or money order but she informed me the Revdex.com and her attorney advised her not to do so. I took the check on 8/7/15 to a Wells Fargo bank ,as her account was at a Wells Fargo , to verify adequate funds. The check was able to be cashed. It is 6 weeks since I requested a refund when the puppy advertised to me was suddenly unavailable after my check dated 5/29/15 was cashed in Arizona on 6/2/15.The AKC took down her classified ad in August 2015 for 8 available puppies dated April 2015 after my contact with their complaint department.Mrs. J[redacted] left the ad as active yet verbally informed me none of the dogs were actually available . This information again offered after my deposit check was cashed. I feel this protects others from putting a deposit down on non available dogs.The police in Nelson County ,Lt. [redacted], gave Mrs. J[redacted] until 8/12/15 to refund my $500.00. I received the check via certified mail 8/6/15.Without the help of the Revdex.com and the local police I would never have received the refund. I thank you.I have verified EnTour Poodles is a business operating in Afton ,Virginia , with no business license. The 8 puppies advertised as available would have netted $12,000.00 in income as the price per dog was advertised to me as $1500.00 per pup. I hope proper authorities follow up on the legality of this business.Your efforts were most appreciated.Respectfully,[redacted]
That $12,000 would not have made any profit, but would have gone into the extensive health testing and titling she does. Breeding reputably earns you no profit. Because Myriah does not own a kennel facility and does not commercially breed (think puppy mills), a business license isn’t required as it is a hobby. When breeding dogs, there are NO guarantees. Mrs. Johnson was being reasonable and despite being told not to return anything, still did. Even though your actions were extreme. EnTour Poodles is an incredible breeder who cares the world for her puppies and puppy buyers. I’m sorry you’re upset you didn’t get your puppy, but that’s how it goes.
Revdex.com spoke with the owner of the business by phone on July 28, 2015. The owner stated that the customer had inquired about the particular litter in question after they had already been born, and that there were others ahead of her that were interested in this litter. She stated that the customer was...
made aware of this, but was guaranteed she would receive a puppy in the next litter, if the right one was not available in this litter as her desired puppy was very specific. The business states that the customer said that the timing didn't matter, if it was the right puppy. The business made the customer aware that there was one particular puppy who fit her requirements, and that there was one person ahead of her coming to look at it, and that if they were not interested, she would have first pick. The business stated that she would also have a litter available in the fall, and she would be first in line for that litter. The customer said that she would prefer not to get a puppy during that time frame because she did not want to house train a puppy in the winter, and that she would be busier around the holiday season, and would prefer to wait til spring. The owner of the business said that she then pushed back her breeding schedule, and began making plans to breed a different female to have a litter ready in the spring to accomodate this particular customer. She began the necessary steps to have medical tests done on the female to properly prepare to breed the female. She also told the customer that she knew of another reputable breeder who currently had a puppy available who met her requirements if she did not want to wait, and she would give the deposit to the alternate breeder to apply there. The customer was not interested in this offer. The owner of the business stated that at this point, before waiting to see if the person in line ahead of her took the puppy she wanted, decided that she did not want to continue with the process, and requested a refund of her deposit. The owner states that the customer then filed the complaint when she was not refunded within the week. The owner stated that she is mailing a check to the customer this week.