Enterprise Roofing & Sheet Metal Co

To whom it may concern, We recently received a letter from the Revdex.com regarding a consumer whose attempts to activate our HBO Go service on his Samsung Smart TV were unsuccessful. Our team reached out in response to his initial request for assistance, on July **. We regret that the consumer did not find this correspondence to be effective. Since receiving the complaint from the Revdex.com, the HBO GO Team has followed up with the consumer directly on November * with more details regarding the issue he experienced. Upon his response, the HBO Go Team will continue to assist the consumer in order to come up with a solution. We can provide a paper copy of our correspondence with the consumer upon request. HBO Consumer Affairs [redacted]