Enterprise of Cincinnati, Columbus, Dayton

Refunded $for protection products

Cincinnati Revdex.com: Concerning complaint # [redacted] , we received our Master Card statement from [redacted] yesterday, and the $charge to Enterprise Rent-A-Car had been subtracted from the total because it appears Enterprise did not go ahead and process my credit card payment Therefore, I want you to close my complaint against Enterprise because I now consider it settled

RE: You have a new message from the Revdex.com of Central Ohio in regards to your complaint # [redacted] .Paul BurnamRevdex.com of Central of Ohio:I have not yet received a check for my $refund from Enterprise Rent-A-CarUntil that check is received, I consider complaint # [redacted] still openI will notify you when I receive the check, but please keep the complaint open until Enterprise sends the refund.Thank you very much for your time and understanding[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I reviewed the response made by the business in reference to complaint ID...

[redacted] and find the resolution is satisfactory to me.  I left the service manager for Enterprise Rent-A-Car a voicemail message asking that the refund be mailed as a check for $264.15 made out to me to my home address at:[redacted]
[redacted]
Thank you Revdex.com of Central Ohio for your assistance in this matter.
Regards,
[redacted]

RE: You have a new message from the Revdex.com of Central Ohio in regards to your complaint #[redacted].Paul BurnamRevdex.com of Central of Ohio:I have not yet received a check for my $264.15 refund from Enterprise Rent-A-Car. Until that check is received, I consider complaint #[redacted] still open. I will notify you when I receive the check, but please keep the complaint open until Enterprise sends the refund.Thank you very much for your time and understanding.[redacted]

Refunded $264.15 for protection products.

Cincinnati Revdex.com: Concerning complaint #[redacted], we received our Master Card statement from [redacted] yesterday, and the $264.15 charge to Enterprise Rent-A-Car had been subtracted from the total because it appears Enterprise did not go ahead and process my credit card payment.  Therefore, I want you to close my complaint against Enterprise because I now consider it settled.