Enterprise Leasing Company - South Central, LLC

The Area Manager spoke with the customer and apologized for her service experienceShe told her we will refund her $The customer is satisfied with the resolution

The branch manager refunded the renter 5/14/
The branch manager tried to make contact on 5/14 and 5/The first number
is
disconnected and the second number did not have voicemail set up. The branch manager sent an
email so they would be aware. He will try to call again

The Area Manager spoke with the customer and apologized
for her service...

experience. She told her we will refund her $250. The customer is
satisfied with the resolution.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]