Englewood Ford is a terrible, terrible dealership to do business withI purchased a new vehicle from here and was treated so poorly I still can not believe itHave you ever purchased a new vehicle and was not even thanked for your business? Not even a hand shake or a follow up letter from this dealerI was shown nothing about my new vehicle, and was not at all treated like a customerThe finance person made so many mistakes on the credit terms that I received a letter from Ford credit stating they had to correct mistakes and needed my signature to complete the proper paperworkI walked out of the finance office and got into my new vehicle and leftNo one even around to thank me or ask if I had any questionsUnbelievableI complained to Ford Motor Company and they told me sorry but that is the dealers problemBottom line is don't buy a vehicle here if you expect good customer service
Englewood Ford is a terrible, terrible dealership to do business with. I purchased a new vehicle from here and was treated so poorly I still can not believe it. Have you ever purchased a new vehicle and was not even thanked for your business? Not even a hand shake or a follow up letter from this dealer. I was shown nothing about my new vehicle, and was not at all treated like a customer. The finance person made so many mistakes on the credit terms that I received a letter from Ford credit stating they had to correct mistakes and needed my signature to complete the proper paperwork. I walked out of the finance office and got into my new vehicle and left. No one even around to thank me or ask if I had any questions. Unbelievable. I complained to Ford Motor Company and they told me sorry but that is the dealers problem. Bottom line is don't buy a vehicle here if you expect good customer service.
Englewood Ford is a terrible, terrible dealership to do business withI purchased a new vehicle from here and was treated so poorly I still can not believe itHave you ever purchased a new vehicle and was not even thanked for your business? Not even a hand shake or a follow up letter from this dealerI was shown nothing about my new vehicle, and was not at all treated like a customerThe finance person made so many mistakes on the credit terms that I received a letter from Ford credit stating they had to correct mistakes and needed my signature to complete the proper paperworkI walked out of the finance office and got into my new vehicle and leftNo one even around to thank me or ask if I had any questionsUnbelievableI complained to Ford Motor Company and they told me sorry but that is the dealers problemBottom line is don't buy a vehicle here if you expect good customer service
Englewood Ford is a terrible, terrible dealership to do business with. I purchased a new vehicle from here and was treated so poorly I still can not believe it. Have you ever purchased a new vehicle and was not even thanked for your business? Not even a hand shake or a follow up letter from this dealer. I was shown nothing about my new vehicle, and was not at all treated like a customer. The finance person made so many mistakes on the credit terms that I received a letter from Ford credit stating they had to correct mistakes and needed my signature to complete the proper paperwork. I walked out of the finance office and got into my new vehicle and left. No one even around to thank me or ask if I had any questions. Unbelievable. I complained to Ford Motor Company and they told me sorry but that is the dealers problem. Bottom line is don't buy a vehicle here if you expect good customer service.