Engel Heating & Cooling

Initial Business Response /* (1000, 6, 2016/01/25) */
I am a co-ownerOur agreement was to install a HVAC system & duct package was with *** Builders not ** *** We do not know who the new home owners are and have no contact info for themWe leave information about the system and
registration at the home when we have finished installing the equipmentIt is the builders responsibility to inform the new home owners about the systemWe do not receive information about when the house sells or who the purchasers areIf we were contacted or made aware of his problem prior to his hiring another company to service the unit, we might have been able to work something out