Encore Color Studio

Tuesday, January 27, Dear [redacted] ***, I am responding to complaint # [redacted] ( [redacted] )My salon has never serviced this person - [redacted] We have no record of her in our systemPlease let me know that you received this emailThank you, Sue D***

January 27,Dear Anita,I received a letter from you regarding a client that my salon has never servicedI have no record in my data base with the name [redacted] .Thank You,Sue D

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:I submitted my *** statement showing payment to the shop for *** *** ***. This is proof that I payed for services. This has not been addressed by the shop
Regards,
*** ***

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Tuesday, January 27, 2015
Dear [redacted],
I am responding to complaint #[redacted]). My salon has never serviced this person - [redacted]. We have no record of her in our system.
Please let me know that you received this email.
Thank you,
Sue D[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:Enclosed you will see a copy of the [redacted] charge for [redacted] in the amount of $160 from Encore Color Salon.
Regards,
[redacted]

January 27,2015
Dear Anita,I received a letter from you regarding a client that my salon has never serviced. I have no record in my data base with the name [redacted].Thank You,Sue D